Shipping policy

Last Updated: June 19, 2026

Thank you for shopping with WATERSROADS.HOMES.

ORDER PROCESSING

Orders are typically processed within 1–5 business days after payment confirmation.

Processing times may be extended during holidays, promotional periods, or due to supplier-related delays.

SHIPPING TIMES

Estimated delivery times:

United States: 7–20 business days

Canada: 10–25 business days

United Kingdom: 7–20 business days

Europe: 7–25 business days

Australia & New Zealand: 10–25 business days

Rest of World: 10–35 business days

Delivery times are estimates and are not guaranteed.

TRACKING INFORMATION

Tracking information will be provided when available. Customers may receive tracking details by email after the order has been shipped.

CUSTOMS, DUTIES, AND TAXES

International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities.

WATERSROADS.HOMES is not responsible for delays caused by customs clearance procedures.

LOST OR STOLEN PACKAGES

WATERSROADS.HOMES is not responsible for packages marked as delivered by the shipping carrier.

Customers should contact the carrier directly regarding lost or stolen packages.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping information.

If incorrect shipping information is provided, additional shipping charges may apply.

WATERSROADS.HOMES

9231 N Woolsey Ave

Portland, OR 97203

United States

Phone: (503) 737-8849

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